Payment & Delivery

 

DELIVERY COST

FINLAND, SWEDEN & ESTONIA -Free Delivery (By Finnish Postal service)

ALL OTHER EU COUNTRIES & NORWAY - Delivery cost 10 euros (Finnish Postal service)

USA, CANADA, SWITZERLAND, ICELAND & RUSSIA - Delivery cost 20 euros (UPS Express)

JAPAN, DUBAI, AUSTRALIA & NEW ZEALAND - Delivery cost 40 euro (UPS Express)

OTHER COUNTRIES - 20-40 euros, Please ask shop@palmroth.com for your country (UPS Express)

 

CUSTOMS & TAXES

All prices listed include 24% VAT (value added tax) according to Finnish tax policy. No additional customs or taxes apply for deliveries within the EU. 

Orders delivered outside the EU are invoiced tax-free (0% VAT), but may be subject to import tax and/or sales tax by your local customs. These extra fees are invoiced by UPS that will pay the customs fee for you.

For deliveries outside the EU our invoice (tax-free) is 24% less, but import tax upon arrival to your country is in general 0% to 30% depending on country and location.

 

PAYMENT OPTIONS

 

credit

 

VISA, MASTER CARD, AMERICAN EXPRESS, EUROCARD, DINERS CLUB and JCB

Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider. Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant. Paytrail Oyj is an authorized Payment Institution. More information on www.paytrail.com

 

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PayPal in an International online payment service. If you have a PayPal account you can also use it to pay for all purchases.

 

DELIVERY TIME

 

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All our products will be send from our office at Tampere, Finland. Delivery time is 1 day to 1 week, depending on the region. We use Finnish Postal service for local deliveries, and UPS courier service for all deliveries outside EU.

 

RETURN POLICY

Any product may be returned if not used within 14 days of receiving the goods. Upon receipt the full purchase amount will be return to your credit card or paypal account.

The return adress is: Palmroth International Oy, Pyhäjärvenkatu 5B, 33200 Tampere, Finland.

If you need help with the return, please contact us at shop@palmroth.com